Shipping & Delivery
For large orders your stone will arrive in a crate. We will be shipping in a lift gate truck.
For small orders your stone will arrive in boxes. Each box is approximately 50 pounds. Please use a hand truck to move more than one box at a time.
Samples will arrive in smaller box that is easy to handle.
Returns and Exchanges
All sales are final. Order carefully call 866-896-7625 for assistance. All products sold by M-Rock are manufactured to meet the highest industry standards. All prices and specifications are subject to change without notice. Products are shipped F.O.B. (Freight on Board) and become the sole property of the purchaser upon delivery to the specified shipping agent. For shipping damage, customers should file claim to the shipping carrier immediately. Any discrepancy, including wrong items or missing items, should be reported to M-Rock within 24 hours. All packages will be shipped within 10 business days or you will be notified of a back-order status.
Because of the nature of the Internet, online ordering your purchase from M-Rock acknowledges that you have read and agree to these terms and conditions.